Privacy Policy
Introduction
Livestock Farms USA (“we,” “us,” “our,” or “the Farm”) is committed to protecting the privacy and personal data of everyone who interacts with our website, contacts our team, or purchases livestock from us. This Privacy Policy describes how we collect, use, store, and protect your personal information in connection with our services.
This policy applies to all visitors to our website, customers who place orders (online, by phone, or in person), individuals who complete contact or inquiry forms, and anyone who communicates with us via email, telephone, or in person.
By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, please discontinue use of our services.
Who We Are
Livestock Farms USA is a family-owned and operated livestock farm located in the United States, in business since 1987. We sell pasture-raised cattle, hogs, sheep, goats, and horses directly to customers across the 48 contiguous states via our website and by telephone.
For the purposes of data protection law, Livestock Farms USA is the data controller responsible for your personal information. If you have any questions about how we handle your data, you can reach our privacy contact at privacy@livestockfarmsusa.com.
What Information We Collect
We collect only the information necessary to provide our services to you. The categories of personal information we may collect are outlined below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Information | First name, last name | Order processing and communication |
| Contact Information | Email address, phone number, mailing/delivery address | Order fulfillment, delivery coordination, customer service |
| Order Information | Livestock type, breed, quantity, purpose of purchase, special requirements | Processing and fulfilling your livestock order |
| Financial Information | Payment method type, last 4 digits of card (we do not store full card numbers) | Processing payments securely |
| Property Information | Delivery address, access instructions, farm or land details | Safe delivery coordination and logistics |
| Communication Records | Emails, messages, phone call notes | Customer service continuity and dispute resolution |
| Technical Information | IP address, browser type, device type, pages visited, referring URL | Website functionality, security, and analytics |
| Feedback & Reviews | Star ratings, written reviews, photos submitted | Improving our services and publishing customer testimonials (with consent) |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data. We do not knowingly collect personal information from children under the age of 18.
How We Collect Your Information
We collect personal information through the following means:
- Directly from you — when you complete an order form, custom order request, contact form, feedback form, or call us by telephone
- Automatically — when you browse our website, via cookies and standard web analytics tools that collect technical data about your visit
- From third-party payment processors — limited transaction confirmation data required to verify successful payments
- Through email and telephone correspondence — when you contact us with inquiries, questions, or complaints
How We Use Your Information
We use the personal information we collect for the following purposes:
- To process and fulfill your order — including confirming availability, coordinating delivery logistics, and issuing health documentation
- To communicate with you — about your order status, delivery updates, or in response to your inquiries and customer service requests
- To process payments — securely handling your payment information through our certified payment processor
- To maintain business records — including transaction history and correspondence, as required for legal and accounting purposes
- To improve our services — analyzing how customers use our website and what livestock they are searching for, to improve our offerings
- To send you relevant updates — such as new livestock availability or farm news, only if you have opted in to receive such communications
- To comply with legal obligations — including USDA reporting requirements, tax obligations, and any applicable regulatory compliance
- To protect our business — detecting and preventing fraud, unauthorized access, or other harmful activities
Legal Basis for Processing
We process your personal data only where we have a valid legal basis to do so. Our legal bases are as follows:
| Legal Basis | When We Rely on It |
|---|---|
| Contractual Necessity | Processing your order, arranging delivery, coordinating custom orders, and fulfilling our obligations to you as a buyer |
| Legitimate Interests | Website analytics to improve user experience, fraud prevention, security monitoring, and maintaining business records |
| Legal Obligation | Tax record keeping, USDA regulatory compliance, responding to lawful requests from government authorities |
| Consent | Sending marketing emails or newsletters, publishing your review or feedback on our website, placing non-essential cookies |
Who We Share Your Information With
We do not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Ever.
We may share your personal information with the following categories of recipients, strictly as necessary to provide our services:
- Payment processors — to securely handle your transaction. We use industry-certified payment providers who are PCI-DSS compliant. We never store your full card details on our servers.
- Delivery and transport partners — only the delivery address and contact details necessary to coordinate safe livestock transport to your location.
- Regulatory authorities — where required by law, such as USDA reporting for interstate livestock transport, or in response to a lawful legal request.
- Professional advisors — our accountants, legal counsel, or insurers, where strictly necessary and subject to confidentiality obligations.
- Website service providers — such as hosting providers and analytics tools, who process data on our behalf under strict contractual data processing agreements.
All third parties with whom we share personal data are required to handle that data securely, in accordance with applicable privacy law, and only for the specific purpose for which it was shared.
Cookies & Tracking Technologies
Our website uses cookies — small text files placed on your device — and similar tracking technologies to make the website function properly and to understand how visitors use it. We use three categories of cookies:
You can control cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of certain parts of our website. For more information on managing cookies, visit allaboutcookies.org.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
| Data Type | Retention Period |
|---|---|
| Order & transaction records | 7 years (required for tax and accounting compliance) |
| Customer contact information | 3 years after last interaction, unless active account |
| Custom order correspondence | 5 years from date of order completion |
| Marketing opt-in data | Until you unsubscribe or request deletion |
| Website analytics data | 26 months (anonymized after 12 months) |
| Feedback and reviews | Retained while published, deleted upon written request |
When data reaches the end of its retention period or you request deletion, we securely delete or anonymize your personal information so that it can no longer be associated with you.
Your Rights & Choices
Depending on your location and applicable law, you may have the following rights regarding your personal data. We honor all valid requests promptly and without charge:
To exercise any of these rights, please email us at privacy@livestockfarmsusa.com with your full name and a clear description of your request. We will respond within 5 business days. We may ask you to verify your identity before processing a request.
Children’s Privacy
Our website and services are intended for adults aged 18 and over. We do not knowingly collect, solicit, or store personal information from children under the age of 18. If you believe a child has provided us with personal information without parental consent, please contact us immediately at privacy@livestockfarmsusa.com and we will promptly delete the information.
Third-Party Links
Our website may contain links to third-party websites such as USDA resources, breed association registries, or livestock transport information pages. These websites operate independently and are not governed by this Privacy Policy. We encourage you to review the privacy policies of any third-party sites you visit.
Livestock Farms USA is not responsible for the content, privacy practices, or data security of any external websites.
Data Security
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
- SSL/TLS encryption for all data transmitted between your browser and our website
- Secure, access-controlled systems for storing customer and order data
- PCI-DSS compliant third-party payment processors — we never store full card numbers on our servers
- Regular review and testing of our security procedures and systems
- Staff training on data protection responsibilities and secure handling practices
While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. If you believe your data has been compromised in any way, please contact us immediately at privacy@livestockfarmsusa.com.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or service offerings. When we make material changes, we will update the “Last Updated” date at the top of this page and, where the change is significant, notify you via email if we have your contact information.
We encourage you to review this Privacy Policy periodically. Your continued use of our website or services following any changes constitutes your acceptance of the updated policy.
Version 2.3 — January 12, 2026 — Updated retention schedules
Version 2.0 — March 5, 2025 — Full policy revision and plain-language rewrite
Version 1.0 — September 1, 2018 — Original policy published
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us. We respond to all privacy-related inquiries within 5 business days.